Question 1

What is Truzy HRMS?

Accepted Answer

Truzy is a comprehensive HRMS (Human Resource Management System) and payroll software that helps businesses track attendance, manage employees, handle payroll automation, generate payslips, and simplify HR operations from one platform.

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Question 2

Who can use Truzy HRMS?

Accepted Answer

Truzy is built for small, mid-sized and growing businesses, HR teams, factories, and operations managers who need reliable biometric & mobile attendance tracking, employee records, automated payroll, and reporting without complex setups.

Question 3

How do employees punch in and out?

Accepted Answer

Employees can punch in using the Truzy mobile app (with GPS geofencing & selfie verification), biometric devices, or web portal. Admins can review punches and corrections directly in the dashboard.

Question 4

Can I change my plan later?

Accepted Answer

Yes. You can easily upgrade between Starter, Professional, and Custom tiers as your team grows. Pricing is transparent per employee per year. Visit the Pricing page or contact us for specialized custom needs.

Question 5

Is my data secure?

Accepted Answer

We use industry-standard security practices to protect your data, including access controls and secure connections. See our Privacy Policy for more details on how we handle information.

Question 6

Do you offer onboarding support?

Accepted Answer

Yes. New customers receive guidance to set up locations, roles, and employee access. Contact support if you need help migrating from spreadsheets or another tool.

Question 7

What payment methods do you accept?

Accepted Answer

We support common business payment options for subscriptions. For billing questions, email our support team or use the contact form.

Question 8

How do I reset a forgotten password?

Accepted Answer

Use the Forgot Password link on the login screen. If you are locked out as an admin, contact support with your registered email and organization name.

Question 9

Can Truzy integrate with other tools?

Accepted Answer

We support integrations and custom workflows for growing teams. Share your requirements on the contact page and our team will advise on options.

Question 10

How do I cancel or pause my subscription?

Accepted Answer

Contact support@truzy.in or submit a request through the contact page. We'll confirm your account status and any data export needs before closure.

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